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A question mark is visible on the printer screen on each cartridge gauge.

This is normal, this question mark indicates that the cartridge installed is not a BROTHER brand. The ink levels will work normally and the end of cartridge life messages will also appear correctly.

More questions?

  • The Laser printer Brother asks you to replace the consumable when you have just installed a new one? +
  • Your Brother Laser printer asks you to replace the toner cartridge when you have just installed a new one? +
  • The LASER printer asks you to replace the consumable even though you have just installed a new one. +
  • The Brother laser cartridge does not have the same shape as the original cartridge and does not fit into the printer? +
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