![](https://wecare-support.com/app/uploads/sites/2/2022/03/menu-2.jpg)
Your Brother Laser printer asks you to replace the toner cartridge when you have just installed a new one?
1- Check that the cartridge is compatible with your printer. Some references are sometimes very close and cartridges may have similar designs but different electronic chips. 2- Check that the cartridge is not a cartridge that you have already used, only unused cartridges will allow the printer to erase the "replace cartridge" message. 3- Switch the printer off and on again before reinstalling the cartridge. 4- Refer to the reset procedure available on this site in the "Related documents" section. 5- To return to related documents press ''previous''.
More questions?
With Armor Print Solutions, quality without compromise
![](https://wecare-support.com/app/uploads/sites/2/2022/03/Icon-Stroke-2.png)
Known how
Quality at the heart of industrial processes
![](https://wecare-support.com/app/uploads/sites/2/2022/03/unsplash_PhYq704ffdA.jpg)
European leader
French roots, international scope
![](https://wecare-support.com/app/uploads/sites/2/2022/03/Icon-Stroke-3.png)
Partners
A wide range and solutions for all your needs